FAQ

What comes with my instrument?

Check the description of the exact product and variant for the included accessories.

Where do you ship and how long does it take?

See our shipping policy for destinations, costs, processing and transit estimates.

Can I return an item?

See our return and refund policy for eligibility, deadlines and the return process.

How can I track my order?

After shipment, use the details provided with your order on our tracking page.

Is a warranty included?

Any warranty offered is specified in the product information. Contact us before ordering if you need confirmation of coverage.

How can I contact you?

Email contact@beatlums.com, call +1 505-472-7039, or use our contact form.